tmw-jmw

When you reset your password, you are mailed a new password.

After you log in with that password, you should make it a point to change your password to something else that wasn't sent by email. You can do that on this page after you have gotten your temporary password. Note that the "current" password on that page should be your temp password.

The lockouts happen after 5 failed attempts to log in, which must be endured as I cannot override them. I would encourage you to not go past two failed password attempts next time before you try to reset your password again.

I realize that the password process is painful sometimes - this software works very hard to keep out spammers - but if you go slowly and read each screen very carefully and wait for emails when told they'll be sending, you should get through it all ok.

If not, you should be able to reply to this thread. If you have further troubles please supply detailed information on exactly what steps you took in trying to change your password.

Thanks

G