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Thread: Help-I still cannot access any forums other than the visitors’ forum

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  1. #1
    Administrator coolmom42's Avatar
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    @john-and-dee

    I think I found the problem. At some point, you should have received an email requesting confirmation of your account creation, and clicked on a link in it. Either that email never got sent or you never responded. Because of that, you were in a usergroup called "users awaiting email confirmation." Which is why you could never log in.

    I changed your usergroup to "registered users" which is what it should have been all along. You should be able to access forums. Your password should be the last one you used. If you need me to reset your password, I can, and can email it to you.

    I have no idea how or when your usergroup got changed. I am so sorry for the continuing problem. Please let us know if you need more help.
    BS7

    Diane--single empty-nester in small-town Middle Tennessee

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  3. #2
    Administrator KVinKC's Avatar
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    Quote Originally Posted by coolmom42 View Post
    @john-and-dee

    I think I found the problem. At some point, you should have received an email requesting confirmation of your account creation, and clicked on a link in it. Either that email never got sent or you never responded. Because of that, you were in a usergroup called "users awaiting email confirmation." Which is why you could never log in.

    I changed your usergroup to "registered users" which is what it should have been all along. You should be able to access forums. Your password should be the last one you used. If you need me to reset your password, I can, and can email it to you.

    I have no idea how or when your usergroup got changed. I am so sorry for the continuing problem. Please let us know if you need more help.
    I think this email issue might crop up it's ugly head with our new users as well. This email issue was here, with vettedrmr and now with the LLNOE people trying to join.
    The best things in life are not things.
    Don't invest more in someones situation than they are.
    Persistence, not perfection, wins the race.

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